“It is common knowledge that the success of any insurance organization relies on its capacity to find, build, and keep talent. Yet, across insurance companies in Asia, there is only a 4 year retention rate of 16% percent. Between the costs of hiring, onboarding, and learning curve losses – along with the resulting poor service quality and damages on global workforce productivity and morale – low retention results in a tremendous loss of revenue and profitability.”
-Jim Kee
This is common knowledge and a common source of collapse; yet, solving this problem is not common practice.
I have seen failure in this arena dissolve and damage so many organizations, just as I have seen success in finding, building, and keeping talented individuals bring companies exponential growth and profit.
My expertise is informed by 20+ years working within premier insurance organizations combined with extensive independent coaching, consulting, and joint field work. My experience is compounded by a deep passion and value-informed approach and I help our clients cultivate high-performance, high-retention workplaces.
Jim Kee
Founder & CEO
Jim Kee – My Background
My comprehensive understanding of the challenges insurance services companies face – and how to solve them – was learned from 20 years working from the inside. After 10+ years developing and training company-wide teams for Canon, I joined the insurance industry in 1996 and within a year was AIA Singapore’s Company Wide Top New Rookie and a first-year MDRT Qualifier. This was soon followed by MDRT status for 1997 and 1998. I re-joined the firm in 2000, and in 2004 was appointed the Head of Training, leading the 4000 strong agency force to adopt Needs-Based Selling techniques. After founding the AIA Financial Health Check Academy in 2006, I led the team of trainers to push the boundary of learning and development via our signature 12-week Financial Health Check Practitioner and Leader Program, effectively closing the gap between learning and application and successfully turning training into changed behaviors.
Jim Kee – My Background
My comprehensive understanding of the challenges insurance services companies face – and how to solve them – was learned from 20 years working from the inside. After 10+ years developing and training company-wide teams for Canon, I joined the insurance industry in 1996 and within a year was AIA Singapore’s Company Wide Top New Rookie and a first-year MDRT Qualifier. This was soon followed by MDRT status for 1997 and 1998. I re-joined the firm in 2000, and in 2004 was appointed the Head of Training, leading the 4000 strong agency force to adopt Needs-Based Selling techniques. After founding the AIA Financial Health Check Academy in 2006, I led the team of trainers to push the boundary of learning and development via our signature 12-week Financial Health Check Practitioner and Leader Program, effectively closing the gap between learning and application and successfully turning training into changed behaviors.
In 2002 and 2009 as the Director of Agency, I led over 300 Agency Directors through innovative management and operational approaches that delivered results. One of many successful initiatives was the Big Rocks System, in which the Directors of Agency and Business Development Managers engaged the Agency Directors and Agency Managers in One on One Meetings to systematically support each other’s objectives. This resulted in a 20% increase in business within one year of operation. In 2012 I joined AIA Group Premier Academy as the Associate Director, responsible for supporting Heads of Training in China, Malaysia, Vietnam, Indonesia, Thailand, Philippines, and Korea.
In 2016, I ventured out as an entrepreneur and started my Training and Coaching company, AVIPO Business Coaching Pte. Ltd. As a part of building this initiative, I traveled to the US to be certified as a Value Builder Business Coach. In addition, I am actively enrolled in the Jack Welch’s MBA program by the Jack Welch Management Institute with a focus on 21st Century Strategic Leadership, Intrapreneurship, and Entrepreneurship, enabling me to support my clients with the latest in leadership development.
I am a passionate life-long learner and am always upgrading my skill sets with the best practices to stay relevant and add immense value to my clients. During frequent US Learning trips and 4 years in Regional work, I have had the continual opportunity to meet and learn pioneering Leadership Development and Sales Effectiveness practices from many Gurus and Grand Masters in the U.S insurance services industry.
“Running a successful insurance organization is like solving a Rubik’s Cube. If you don’t know how to do it, it’s near to impossible. If you know the way to do it, it’s amazingly simple though still not easy. I understand the roadmap to finding, building, and retaining talent inside and out. When you partner with me, I teach you how to solve the puzzle and guide you along the way.”
How I Partner With Clients
Peak performance for insurance organizations is typically indicated at 5M. Good performance is 1-3M. Through the enablement of agency leaders, agents, and distribution channel executives and trainers, have watched my clients grow to 4 times the peak performance value – with ease.
Through coaching, consulting, speaking, and implementation of leading-edge training and development tools, I equip my clients with the knowledge and operating systems to find, build, and keep quality people effectively and efficiently.
If you are running an Insurance Services Organisation or Practice and are keen to have a chat, let’s have coffee or meet virtually.
My Values: (PEACE)
Passion, Excellence, Authenticity, Care, Execution
Passion
I am passionate about what I do.
Excellence
I only source for the best people solution I believe in. I shall continue to innovate every day to bring you the best.
Authenticity
I mean what I say, I say only what I mean.
Care
I know that you don’t care how much I know until you know how much I care.
Execution
Whether it’s finding, building or keeping talent, performance is everything. I will deliver so I earn the right to serve you.
About My LOGO
The three petals in my logo represent my focus:
Distribution Channel Executives & Trainers
Agency Leaders
Agents
DREAM
To transform the state of Financial Planning in Asia.
VISION
To enable the “McDonalds” of Premier Financial Services Businesses in Asia where right ordinary people can deliver extraordinary results consistently.
PURPOSE
To provide businesses an unparalleled customer experience of trust, all-round professionalism, affordability in finding, building, and keeping quality people.
MISSION
To distribute the turnkey financial planning operating systems essential to operating as effectively and efficiently as the “McDonalds” franchise does.
BRAND COMMITMENT
We only work with the best and trusted in Strategic Partnerships. We will treat customers fairly. We do our due diligence before recommending solutions to our clients.
I do the heavy lifting so you don’t have to.
Contact Jim
